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Privacy Policy

Created by Full Cream (“Full Cream” or www.fullcreamstudio.co.za” or “we” or “us”), this privacy policy governs the way in which Full Cream collects, uses, maintains, and discloses information collected from users (each, a “User”). It is our goal to demonstrate our utmost commitment to user, visitor, and customer privacy. Follow along with this privacy policy in order to better understand how we gather information from visitors to our site. With that being said, by entering the website, you acknowledge and agree to this privacy policy and also agree to the terms of use of the website.

IDENTIFICATION OF PERSONAL INFORMATION

We reserve the right to collect personal identification information from users in a handful of ways, including but not limited to when users visit our site, register on the site, sign up for a newsletter, respond to a survey, fill out a form or complete any other action in relation to services, features, or resources we make available on our website. Visitors of fullcreamstudio.co.za may be asked for, when appropriate, name, phone number, credit card information, email address, and mailing address. Users can, on the other hand, visit our site anonymously. We will only collect personal identification details from Users only if they voluntarily submit that information to us. Users always have the right to decline to supply personal identification information, however it may them from partaking in certain Site related actions. The personal information you submit to the site and other information collected may be distributed or shared in order to conduct any business as we, in our sole subjective discretion, deem responsible.

NON-PERSONAL IDENTIFICATION INFORMATION

We do not respond to browser do-not-track signals or mechanisms. You may be using the Website to host data (including but not limited to pictures, email correspondence with other users and other content) and information (“Data”). We will not review, share, distribute, print, or reference any such Data except as provided herein and in the Full Cream’s Terms of Use, as may be required by law, or in order to conduct any business that we, in our sole subjective discretion, deem reasonable. Individual records may at times be viewed or accessed for the purpose of resolving a problem, support issue, or suspected violation of any of the terms of this Website, as may be required by law, or as deemed necessary by Full Cream. Of course, you are responsible for maintaining the confidentiality and security of your user registration and password. Full Cream may also collect certain information from visitors to, and users of the Website, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Website in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from you and provide such information to third parties. Full Cream does not wish to collect any Personal Information (or any information at all) from any persons under 14 years old. If you are under 14 years old, you may not use the Website.

WEB BROWSER COOKIES

Full Cream may use “cookies to improve User experience. A User’s web browser may deposit cookies on their hard drive for record-keeping purposes and occasionally to track information about them. Users may choose to set their own web browser to decline cookies, or to notify you when cookies are being sent. If the User does so, bear in mind that various parts of the Site may not function as intended.

HOW AND WHY WE USE COLLECTED INFORMATION

Full Cream may gather and utilize Users personal information for the following intentions

  1. To enhance customer service
    – The information you provide our site helps us respond to customer service inquiries and support needs more efficiently
  2. To personalize your user experience (UX)
    – We may utilize data in the aggregate in order to understand how our Users as a larger collective use the services and resources presented on our site.
  3. To enhance our site
    – We may utilize the feedback information in order to improve on our products and services.
  4. To process User payments
    – We may utilize the information Users provide about themselves and their business when placing an order only in order to provide service to that order. We never ever share this information with outside parties other than to the extent needed to provide the service.
  5. To run a promotion, contest, survey, or any other Site feature
    – For this function, we will send Users information that they previously agreed to receive based on topics we think will be of interest again.
  6. To send periodic emails or correspondence
    – We may use the email address to send User information and updates regarding their contract or order. It can also be used to respond to inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
  7. Security and how we protect your personal information
    – fullcreamstudio.co.za makes a reasonable effort to protect your information by using Secure Sockets Layer (SSL) technology. SSL encrypts your information to ensure it remains private and secure. WE DO NOT REPRESENT, WARRANT AND/OR GUARANTEE THAT PERSONAL INFORMATION WILL REMAIN SECURE. To check the security of your connection, look at the bottom of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site will change from “http” to “https”.
    – With that being said, we utilize appropriate data collection, storage, and processing practices to protect you (User) against unwarranted access, alteration, disclosure, or destruction of your personal information, username, password, transaction information and data stored on our Site.

THIRD PARTY WEBSITES

The Website contains links to other websites. We are not responsible for the privacy practices or the content of these other websites. You will need to check the policy statement of these other websites to understand their policies. When you access a linked site you may be disclosing private information. It is your responsibility to keep such information private and confidential.

ANTI-SPAM POLICY

fullcreamstudio.co.za subscribes to an Anti-Spam policy for all its communication protocols. Therefore, we do not condone unsolicited emails, notifications, alerts or any messages that you may receive from anyone who should hu not have your email address. If you have received an unsolicited email message, which you would like to report to Full Cream please inform us via email at: hello@fullcreamstudio.co.za

CHANGES AND UPGRADES TO OUR POLICY

Full Cream has the right to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes in order to stay informed about how we are helping to protect the personal information we collect. By visiting fullcreamstudio.co.za you acknowledge and agree that it is your responsibility to review this privacy policy periodically and make yourself aware of any changes.

HOW TO CONTACT US

If you have any questions about our Privacy Policy, the functions of this site, or your interaction with this site, please contact us here, email info@fullcreamstudio.co.za or call us at 032 940 5453.

Terms

  1. Terms By entering this website, you are hereby agreeing to be bound by Full Cream’s website Terms and Conditions of Use, all relevant laws and regulations, and accept that you are accountable for compliance with any applicable local laws. If you have a disagreement with any of the terms, you are prohibited from utilizing our site or accessing it. All materials displayed on this web site are protected by the relevant copyright and trademark laws.
  2. User License Permission is granted to temporarily download one copy of the materials (information or software) on Full Cream’s website for personal, non-commercial transitory viewing only
  3. Our website may contain links to other websites. These websites are not under our control and are not subject to our privacy notice. These websites will likely have their own privacy notices. We have no responsibility for these websites and we provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites are solely at your risk. It is your responsibility to check the privacy notices of these websites to see how they treat your PD. Full Cream has not reviewed all of the sites linked to its web site and is not responsible for the contents of any linked site.
  4. Governing Law Any Claim relating to Full Cream’s website shall be governed by the laws of South Africa without regard to its conflict of law provisions.
  5. Revisions to the Site The content and materials displayed on Full Cream’s website may include technical, typographical, or photographic errors. Full Cream does not warrant that any of the materials on its web site are accurate, complete, or current. Full Cream may make changes to the materials contained on its web site at any time without notice. Full Cream does not, however, make any commitment to update the materials.
  6. Personally Identifiable information (PII) Defined: Any information or combination of information that identifies, links, or is unique to a person. PII can be broken into two different categories: sensitive and non-sensitive. PII is defined as sensitive when, if lost or compromised, it could potentially result in harm or identity theft. Non-sensitive PII is defined as publicly available information. This pertains to both client and client’s customer data.